What Your Registration Includes

Registration includes access to all activities; including the Monday and Tuesday evening receptions, the Exhibit Hall during show hours, and access to Wi-Fi while in the Gaylord conference center. Lunch is included on Tuesday and Wednesday and refreshments are available during morning and afternoon breaks each day (e.g., beverages and light snacks).

Secure VA Partner Sign-in Authentication

All attendees will be required to initially go through an authentication process via DS Logon, VA PIV Card, ID.ME, or LOGIN.GOV. If an attendee doesn’t have an account with one of these, they must create one before proceeding to registration.

• For questions with ID.ME, please visit https://help.id.me/
• For questions with LOGIN.GOV, please visit https://www.login.gov/help/ or call their 24/7 support at (844) 875-6446

Registration Cancellation and Refund Policy

By adhering to the following cancellation procedure, cancellations will be permitted according to the following cancellation date and fee schedule:

• Advanced registration will be open for a limited time with discounted pricing, before the full agenda is available. Once regular registration opens, should an attendee determine they no longer see business purpose of attending, they may cancel and receive a full refund, less a $100 administrative fee.
• This policy applies through October 5th.
• Cancellations received between October 6th and October 22nd are entitled to a 75% refund, less a $100 administrative fee.
• No cancellations will be accepted after October 22, 2023.
• If your registration was complimentary, you will not be charged an administrative fee if you cancel.

Requests must be received in writing by the NVSBE team via email to Registration@EventPrep.com. Cancellation requests made via phone will not be honored.

All refunds are issued via the same method used for payment. Refunds are processed within 30 days after the conclusion of the meeting. Unfortunately, refunds cannot be issued after October 22, 2023, or for no-shows, except for deployed forces with orders. You may transfer your registration to a colleague if circumstances prevent you from attending the conference. Please see the Registration Transfer section below for details about transferring a registration.

Registration Transfer

To transfer your registration, please provide the following information to Registration@EventPrep.com: current registrant's name, the substitute's full name (prefix and suffix), position title, email address, work address, work phone number, cell phone number and an emergency contact name and phone number.

If the substitute's registration category is different from the original registrant, the registration fee difference will be charged to the credit card on file.

Collection of Fees

Arrow ARC, LLC is permitted to charge registration and other fees pursuant to a no-cost contract between it and the U.S. Department of Veterans Affairs (VA) under which it shall provide event execution for the NVSBE with no obligation to the VA.

Photography, Audio Recordings & Video Policy

NVSBE plans to take photographs, audio and video recordings during the event and reproduce them in educational, news or promotional material, whether in print, electronic or other media. By participating in NVSBE, you grant the right to use your name or voice, photograph and biography for such purposes to Department of Veterans Affairs, Direct Access Program and NVSBE.

Standards of Conduct

NVSBE is dedicated to providing a respectful and professional environment for all attendees. The following standards of conduct are expected from all conference participants, including attendees, speakers, sponsors, exhibitors, and staff. By participating in this conference, you acknowledge that you have read, understood, and agree to abide by these standards of conduct. Violation of these standards may result in removal from the conference without refund. Serious violations may also be reported to appropriate authorities.

1. Appropriate Behavior
   • Treat all conference participants, vendors and venue personnel with respect and consideration.
   • Engage in discussions and interactions that are constructive and relevant to the conference's objectives.
   • Avoid disruptive or offensive behavior, including harassment, intimidation, or any form of discrimination based on factors such as race, gender, sexual orientation, religion, disability, or age.
2. Professionalism
   • Dress in a manner that aligns with the professional nature of the conference.
   • Maintain a professional tone in all interactions, both in-person and online, including social media platforms associated with the conference.
3. Respectful Communication
   • Use language that is inclusive, respectful, and free from offensive or inappropriate content.
4. Compliance with Instructions
   • Follow the instructions of conference organizers, staff, and venue personnel to ensure the safety and smooth operation of the event.
5. Use of Conference Materials
   • Respect the intellectual property rights of speakers, presenters, and other content creators. Obtain appropriate permissions before sharing or using conference materials beyond the event.