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RFI Detail

Dental Lab Services


The Department of Veterans Affairs (VA), through the Veterans Health Administration (VHA), operates the nation’s largest integrated direct health care delivery system. VHA’s health care delivery network includes a total of 1,243 VA health care facilities, including 170 medical centers and 1,063 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year. VA’s health care system is organized into 18 geographically defined Veterans Integrated Service Networks (VISNs). Although policies and guidelines are developed at VA headquarters, and applied throughout the system, management authority for basic decision making and budgetary responsibilities are delegated to the VISNs. VAMCs within each VISN refer dental laboratory work to VA Central Dental Laboratories (CDL) and to local commercial dental laboratories to perform required services.  
The Department of Veterans Affairs (VA), through the Veterans Health Administration (VHA), operates the nation’s largest integrated direct health care delivery system. The VHA health care delivery network includes 205 locations where dental care is delivered to Veteran patients.
Dental Services at the medical facilities access dental laboratory services in a variety of ways including in-house dental laboratories, local contracts and the VA Central Dental laboratories in Dallas and Washington DC.
VA Dental Care serves as the foundation and first point of contact within the health care system for enrolled, eligible Veterans’ dental needs. Dental benefits are provided by VA according to law. In some instances, VA is authorized to provide extensive dental care, while in other cases treatment may be limited.
Contracts for outsourcing of dental laboratory services are required due to steadily increasing workload levels at the Dental Services and at both CDL locations. Workload has increased significantly in recent years and contract support is required to ensure adequate access to care for this National strategic requirement.

RESPONSE INFORMATION: Please submit letters of Intent, responses to this RFI to Contracting Officer, Ms. Gwennifer Epps, via e-mail to, and copy the Contract Specialist, Mr. Brian Jenkins, at Please include a point of contact, company name, business size standard, phone number, e-mail address, website information, and a capability statement in your response to the RFI.
Responses must be received by this office on or before 01:00 PM EST on MM DD, 2022 and must reference the RFI number:

Thank you for your participation.

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Please note: Content on this Web page is for informational purposes only. It is not intended to provide legal advice or to be a comprehensive statement or analysis of application statures, regulations, and case law governing this topic. Rather, it's a plain language summary. If you are seeking claims assitance, your local VA regional office, a VA-recognized Veterans Service Organization, or a VA-accredited attorney or agent can help.